Advice and support for patients

Advice and support

How to get help

Your care

We will work closely with you to make sure you receive the care you need, when you need it. We will talk through what you can expect from us in supporting you on your way to recovery and beyond. 

You’ll be provided with your own personalised care plan and we’ll meet with you regularly to see how you are coping and review the progress you’ve made. If you are facing further challenges, we can agree changes to your care plan with you before taking those next steps forward.

Our support

We’re here to support you, and your carers, from the moment you first ask for help, throughout your time with us and after you are leave our care. Helping you with your recovery means more to us than simply helping you to get better. 

Improved mental health can depend on many different circumstances in our lives and the environment around us. If you need help, for example, following your discharge from hospital, housing, getting a job or organising the benefits you are entitled to, we will arrange for the right people to get in touch.

Who can I call if I need help?

Help in a crisis

If you feel that a person’s life is in imminent danger, we would always advise that you call 999. For less urgent, general health enquiries, please call 111.

I currently receive care

If you currently receive care from one of our services, such as one of our community mental health teams, then please get in touch with them as soon as you have any concerns. It may be helpful to refer to your care plan, which should contain details of who to contact in an emergency.

I do not receive care

If you do not currently receive care from any of our services, the best thing to do is to get in touch with your own GP as a first step. They may be able to help you themselves or they will refer you to more specialist mental health services.

I'm looking for contact numbers

This section of our website contains useful contact numbers to help people in a variety of different situations and also provides contact details for any feedback you may like to give.