The Haven at Mill View 

The Haven is a dedicated, mental health crisis assessment facility located on the Mill View Hospital site and available 24 hours a day.

Our trained NHS staff provide a crisis assessment for anyone aged over 18 at The Haven. 

The Haven does not have beds, instead it has comfortable reclining chairs in curtained private areas for people.

Lights in the personal spaces can be dimmed and cosy blankets can be provided. There is also an outside garden area. 

The Haven at Mill View will offer crisis assessments for:

• Adults aged 18 and over
• Adults not subject to the Mental Health Act (i.e. S136)
• Medically fit and do not require urgent or emergency physical health care or assessment
• Adults have mental capacity to participate in the crisis assessment are agreeing to attend The Haven
• Adults who would have been signposted to attend A&E or where a community based mental health urgent care service is not available locally or as an alternative to S136.

We will not accept a person who is intoxicated and is not currently fit to participate in a mental health crisis assessment.

Referrals should be made by telephone so that a clinical triage can be completed.

Referrals will be accepted from any Sussex Partnership urgent or crisis team across Sussex and neighbouring mental health Trusts for a patient who is registered with a Sussex GP or resident in Sussex.

Referrals must be made by calling 0300 304 0220 (24 hours).

External referrals are accepted from:

• SECAMB
• Sussex Police
• Sussex Community Foundation Trust
• Acute hospitals (via Mental Health Liaison Team or MH Senior Nurse Practitioner)
• Other partner organisations, including primary care where the person would otherwise be directed to A&E.

Frequently Asked Questions (FAQs)

Service User Leaflet