Main contacts

Headquarters

Our headquarters is based in Worthing, West Sussex, but we run mental health, learning disability and neurodiversity services from a range of locations across East Sussex, West Sussex and Brighton & Hove. Our headquarters address is:

Sussex Partnership NHS Foundation Trust
Portland House
Richmond Road
Worthing
West Sussex
BN11 1HS

For general enquiries or if you are unsure where to direct your enquiry you can call our switchboard on 0300 304 0100.

For other locations in Brighton & Hove, East Sussex and West Sussex, please visit our Locations page to find their contact details. 

If you're being supported by our services, where possible, please use the direct contact number or email that has been provided to you by your care team. This will help you get through to the right person quickly. 

Looking for something else? Here are some links that you may find helpful: 

Our Patient Advice and Liaison Service (PALS) offers confidential support and information. If you have a question about our services, have concerns about your or your loved one’s care and treatment, or would like to give us any feedback – good or bad – about your experience with us, please contact the PALS team.

To share your experience of our services and tell us what's working and what's not, you can do this in other ways including our Sussex Experience Survey, please visit our feedback page.

If you're unable to make your appointment, or have any questions, please contact your care team on the telephone number given on your appointment letter. If you cannot find your letter, please call our switchboard on 0300 304 0100 and they will help direct you to your care team.

Please note that we are unable to answer questions about appointments on social media. 

You have the right to ask for access to your health records. Full details can be found on our Health Records pages.

 

British Sign Language (BSL) users can contact us through the SignLive Video Relay Service.

Download the SignLive app (Android or iOS) or visit the SignLive website (SignLive Portal), register your details and search for Sussex Partnership in the community directory.

An interpreter will join you on the call before connecting to the switchboard, who will then transfer you to your care team or the relevant department you are looking for.

Our Communications Team is available to take media enquiries from Monday to Friday, between 9am and 5pm.

You can contact the team on 0300 304 0664 or email spft.media@nhs.net

The email inbox is checked regularly during opening hours. A member of the team will respond to you as quickly as possible. For urgent enquiries please telephone.

If you would like to film or take photos of one of our services or sites, please speak to our team first. This is to protect the privacy of our patients and staff. 

Mental health reporting

Journalists looking for information on the most appropriate ways of reporting emotional crises or mental health issues - including suicide - may like to refer to the guidelines by the Samaritans which are supported by most media organisations and professional bodies.

If you are requesting a reference for an SPFT employee or former employee, please email spft.references@nhs.net

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