Please note that we have recently updated our website and old links to individual policies may no longer work. If you have arrived at this page after clicking on a link to view a policy, please enter the title into the search tool below.
Our policies inform the way we work at Sussex Partnership. To find a policy, please use the search tool or select from the list of policy categories below.
If you can't find what you're looking for or have any questions about our policies, please email spft.
Please note that we have recently updated our website and old links to individual policies may no longer work. If you have arrived at this page after clicking on a link to view a policy, please enter the title into the search tool below.
This policy details the guiding principles for staff regarding achieving the best possible engagement with people using our services, determining an appropriate response when people do not attend (DNA), are not supported to attend, or are not brought to appointments (PNB), and guidance for appropriately managing appointments cancelled by patients, carers and families as well as by Trust staff members.
TP.CL.053