Inconsistencies in search procedures and lack of staff confidence were identified as issues on the Penhurst and Groombridge wards, leaving patients and staff vulnerable and a high volume of contraband items on the ward.
A training programme was designed with the aim of improving the consistency and effectiveness of service user and room searches to enhance patient and staff safety. It was delivered to 80% of staff at the units.
The training involved practical simulations in a dedicated 'escape-room' style search room, as well as theoretical training about the legal and ethical reasons for searches to be carried out, and what constitutes contraband.
Communication with patients was improved to build better understanding about why searches are necessary and how they are carried out.
The policy was also updated in partnership with carers, to ensure that everyone was clear about the purpose and need for searches.
A post-training survey showed increased confidence and consistency in searches, leading to a significant improvement in the detection rates of contraband items, indicating that better search techniques were being used.
Amy-Louise Berry, Matron of the Trevor Gibbens Unit, said:
"Following the training programme, staff are more diligent, and patients are more informed about the search procedures. We wanted staff to feel more confident and competent in undertaking searches, which has been achieved."
"The training is about giving staff the confidence to answer questions about why we're doing what we're doing and explain the safety reasons behind it."
The project is being rolled out to other wards, with plans to extend to acute services.